Cyberattacks now move too quickly for companies to assume they can simply restore every system and resume normal operations. The organizations that recover fastest prepare to run the business
Most companies operate with one of two assumptions about cyber disruption: that strong enough defenses will prevent it, or that a well-written business continuity plan will manage it when it happens. Our research, drawn from a global survey of 1,000 senior executives across 20 industries in 13 countries, suggests both assumptions are dangerously wrong.
In this week’s The Insider newsletter, technology editor Tom Stackpole shares a story from MIT’s Christian Catalini, who argues that when execution is cheap due to AI, verification
The Insider is a weekly, subscriber-only newsletter, where our managing editor curates HBR stories, research, and ideas that senior leaders shouldn’t miss.
Hierarchy does more than route information; it also verifies: deciding what information means, what deserves the firm’s attention, which outputs can be trusted, and which are worth
Somewhere in your company today, an expert rejected a perfectly plausible answer. A controller caught a revenue figure that counted deferred bookings. A security engineer blocked a release that passed every test but would have handed an AI agent write access to the production database. That override, escalation, or reversal is the most valuable data your firm produces. If you record enough of those moments and use them, alongside everything else your firm knows and measures, to train an AI model that learns from each correction, you could, in theory, eliminate the need for managers to route information and coordinate action. In doing so, execution gets turbocharged by automation. You might even be able to eliminate hierarchy altogether.