is a senior director analyst in the Gartner HR practice. They support CHROs and HR leaders to understand and prepare for AI’s impact on the workforce and shape work for the human-AI era. CV engages with clients and speaks on topics including AI’s impact on headcount and roles, AI’s impact on skills, AI literacy, building AI-readiness across the workforce, and the intersection of inclusion and AI.
HBR Staff; Flavio Coelho/nonnie192/Getty Images
According to a recent Payscale report, more than 80% of companies currently use some form of variable pay to compensate their workers. From performance bonuses in sales and commission-based roles to tipped service jobs, demand-based scheduling in retail and construction, and algorithmically-priced gig work, a growing proportion of workers take home paychecks that vary substantially from week to week or month to month. Variable pay is also prevalent among professions often associated with a stable income including public school teachers, police officers, and medical doctors.
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Linus Arauz operates 10 points of sale across two large airports and has responsibilities that extend to nearly 100 food and non-food retail locations across several airport programs. Some of those locations have no staff at all. Travelers simply walk up and take whatever they want off the shelf—a sandwich, a bottle of water. They’re supposed to pay, but no one is there to ensure that they do.