Tag: Working Knowledge

  • Research: How Speech Patterns Shape Opportunity at Work

    Research: How Speech Patterns Shape Opportunity at Work

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    Summary.   

    Employees’ speech patterns can shape their careers, not because speech reliably predicts ability, but because managers often mistake familiarity for social skill. A new study, which draws on

    This article was produced by Harvard Business School Working Knowledge and features the insights of faculty member Kadeem Noray.

  • Equity Can Motivate Frontline Employees—If They See Their Impact on the Bottom Line

    Equity Can Motivate Frontline Employees—If They See Their Impact on the Bottom Line

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    Summary.   

    Employee ownership can motivate frontline workers—but only when companies make the connection between daily behavior and financial value clear. In a new study, researchers found that

    This article was produced by Harvard Business School Working Knowledge and features the insights of faculty members Ethan Rouen and Ashley V. Whillans.