What R&D Looks Like for HR

what-r&d-looks-like-for-hr

What R&D Looks Like for HR

Harvard Business Review Logo

Illustration by Mariano Pascual

Most companies have abundant employee data, but much of it comes from routine administrative processes and cannot answer the business questions that matter most. Organizations should treat people

When a marketing team wants to understand why customers are leaving, it commissions research. When a finance team considers an acquisition, it pays for due diligence. And when an operations team encounters a bottleneck, it measures the process to find out what’s going wrong. Across business functions, leaders routinely invest in generating new evidence to make better decisions.

Related Posts