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Tag: Generative AI

  • What to Do When There’s Too Much Work

    What to Do When There’s Too Much Work

    Summary.   

    In this week’s The Insider newsletter, managing editor Gretchen Gavett explores a common problem for leaders: your team is overloaded, but you can’t take on the extra work yourself.

    Sometimes there’s just too much to do. In our Insider Insights surveys over the past year, HBR subscribers have consistently reported a common pain point: The sheer volume of work you and your teams are juggling. Whether the cause is AI, layoffs, a budget crisis, all of the above—or something else entirely—everything can feel futile when it’s impossible to make progress.

  • When Is It Time to Step Down?

    When Is It Time to Step Down?

    HBR Executive delivers trusted insights and actionable strategies to guide leaders through consequential decisions. Practical tools, and forward-looking perspectives cut through the noise to equip you to navigate uncertainty, stay ahead of emerging trends, and plan for a stable future.

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  • What Leaders Need to Know About AI and Psychological Safety

    What Leaders Need to Know About AI and Psychological Safety

    Harvard Business Review Logo

    Illustration by Nathan St. John

    AI’s perceived neutrality plays a role in reshaping how psychological safety is experienced in organizations. When employees use AI to surface concerns they don’t feel safe raising

    Marcus had been building the case for six months. The proposed regional expansion made strategic sense, the market data supported it, and leadership had given the green light. He called the team together and laid out the plan. Two days later, an anonymous email arrived with a forwarded document and no explanation. Three pages. Someone had asked an AI tool to make the strongest case for the expansion and the strongest case against it.

  • The Hidden Costs of Monitoring Employees with AI

    The Hidden Costs of Monitoring Employees with AI

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    Colin Anderson/Stocksy

    AI is making employee monitoring cheaper, more granular, and continuous—but lower costs can encourage companies to overuse controls without considering their broader consequences. Research

    Linus Arauz operates 10 points of sale across two large airports and has responsibilities that extend to nearly 100 food and non-food retail locations across several airport programs. Some of those locations have no staff at all. Travelers simply walk up and take whatever they want off the shelf—a sandwich, a bottle of water. They’re supposed to pay, but no one is there to ensure that they do.

  • Research: Gen AI Is Collapsing Creative Processes

    Research: Gen AI Is Collapsing Creative Processes

    Harvard Business Review Logo

    Illustration by Alex Robbins

    Generative AI is transforming creative work by making it faster and easier to brainstorm and visualize ideas. But a new, yearlong study following senior creatives in charge of television and

    Imagine a photographer reviewing a concept image for an advertising campaign that the client has already approved. He notices a problem: The man in the image is wearing a baseball cap that casts his face in shadow, but his eyes are clearly lit, showing his intense stare into the camera. The photographer’s trained eye tells him immediately that that lighting is impossible. No real-world set up could produce it. The image had been created by a senior creative using gen AI, and the client had loved it. Now the production team has been tasked with recreating—with cameras and human actors—something that reality can’t match.