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Summary.
AI is creating a mix of anxiety, uncertainty, and excitement among employees, and leaders who ignore those emotions risk undermining adoption. Leaders can ease that tension by acknowledging
Ignoring how employees feel about AI can come at a cost. Research shows that when people are worried about AI, they’re less engaged, more likely to feel burned out, and less satisfied with their jobs. They may also resist using the technology or find ways to work around it, making it harder for organizations to get value from their investments.
